American Express CSR

Introduction

American Express is built on trust, integrity, and service excellence. Living up to this legacy means doing what is
right for our colleagues, customers, and communities. Our strength comes from the impact we can make on people’s lives—or what we call “the powerful backing of American Express”—and our ESG strategy is a natural extension of this.
The myriad of challenges facing the world today, many unprecedented in our lifetime, underscore the importance
of our powerful backing promise. We are now over two years into navigating the pandemic; the effects of climate change are more apparent than ever; macroeconomic and geopolitical instability is on the rise; and, just in the last few months, we have witnessed the war in Ukraine unfold into a devastating humanitarian crisis.
Against this backdrop, we continue to back our colleagues, customers, and communities to drive positive impact.